AUTHORIZATION
Purchase Terms & Conditions
Agreement on the Rules for the Purchase of Goods from the Online Store GEMMI.LV.
The Agreement on the Rules for the Purchase of Goods from the online Store GEMMI.LV is an integral part of the agreement concluded between you and SIA Gemmi.lv , legal address: 88-1 Lacplesa Street, Riga, LV-1003, e-mail: gemmi@gemmi.lv. The Goods Purchase Agreement consists of the goods order drawn up by you, and the existing rules.
Before drawing up an order, you need to carefully read the purchase agreement rules. By drawing up a goods order, you confirm that you have read and agree with the existing agreement rules.
SIA Gemmi.lv cares about the quality of its goods. All goods purchased from the GEMMI.LV Store have a warranty of two years. Before using the goods, you should carefully read their usage instructions. To preserve the original look of the goods during the entire time of their usage and to protect the goods from mechanical or chemical damage, you must observe the jewellery usage rules, defined in the instructions and general rules.
If you observe the aforementioned rules and you still have a complaint about the quality of the goods, we kindly ask you to go to the nearest SIA Gemmi.lv branch, taking the goods, guarantee voucher and document confirming goods payment with you.
We have the right to refuse to accept goods for warranty repairs if the goods have mechanical damage; if the goods have construction changes that are not mentioned in the technical documentation; if the goods have damage arising as a result of liquid, insects or their excretions getting on the goods; or if there has been inappropriate exploitation of the goods or another breach of the goods usage rules.
After drawing up a goods order, you should make payment for the goods, in accordance with your chosen payment type.
The goods will be delivered according to your chosen delivery method for the goods. In the “Delivery” section you can find out about the delivery time for the goods.
When purchasing goods from our online store GEMMI.LV, you have the right to apply the right of withdrawal, and as such, within a 14 day period from the day of receipt of the goods, you can withdraw from the order made, without stating the cause for withdrawal. To apply the right of withdrawal, you should send or submit a notification to SIA Gemmi.lv , 88-1 Lacplesa Street, Riga, LV-1003 or any other affiliate, about your decision to apply the right of withdrawal. You can apply to withdraw by using the Withdrawal Form provided in the Appendix of the Consumer Protection Law. However, it is not obligatory to use this form. The usage date of the right of withdrawal will be considered as observed, if you do not send the notification before the end date for the right of withdrawal.
After receiving your withdrawal notification, we will repay you the price of the goods received from you in a 14 day period from the date of receipt of the goods. Delivery expenses for the Goods are not redeemed and you shall cover the return expenses for the goods.
We draw your attention to the fact that you will not be able to use the withdrawal rights in cases that do not allow a warranty service and are mentioned above, as well as if warranty seals or goods packaging are unsealed/damaged.
